Remove "Sign in to turn on offline access to your lists" OneDrive notification after removing work account that is no longer used

Anonymous
2022-10-23T14:14:08+00:00

I have recently removed a work account from my Windows 11 installation in my desktop and laptop. While the process has been smooth, there is however a leftover notification that appears during Windows start-up on both devices:

From OneDrive: "Sign in to turn on offline access to your lists"

When clicking on it, it attempts to log into the work account that I have already removed! Unfortunately I am unable to disable this notification from appearing every time I start the PC or laptop. I even attempted to unlink all accounts from OneDrive, and cleared all credentials in the hope that this notification no longer appears; however, after linking back my personal account, it still appears on Windows start-up.

How can I make sure that this notification no longer appears? Are there any places where the work account email is still cached? Can those entries be removed so that this is solved?

Microsoft 365 and Office | OneDrive | Other | Windows

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Anonymous
2023-06-12T11:03:10+00:00

Remove on HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run the key Microsoft.Lists that points towards C:\Program Files\Microsoft OneDrive\23.071.0402.0001\Microsoft.SharePoint.exe

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It's only been a couple of start ups, but this gets my vote as the simple solution, nothing else needed. I knew someone would come up with it, brilliant, thank you for fixing this annoying problem.

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  1. Anonymous
    2023-03-20T16:25:56+00:00

    Add me to the list. Nothing I tried so far has helped. Microsoft.... pls?

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  2. Anonymous
    2022-12-18T10:15:36+00:00

    @SokeJWDK, this may mean that my previous step is required. Before deleting the folder, I'd already removed any trace of my work account from the Registry.

    I'm no longer getting the notification, even though the Business1 folder was recreated. Also, while the Business1 folder was recreated, the corresponding Business1 key in the Registry (HKCU\SOFTWARE\Microsoft\OneDrive\Accounts\Business1) is all but empty, and the folder seems to contain only default configuration files.

    My guess would be that the Business1 folder does correspond to the work account, and both the folder and the traces of the account in the Registry need to be deleted to suppress the messages. Continuing my guesses, OneDrive may require a work account to be present, and creates an empty/default/dummy work account if absent.

    So that would mean that the steps to get rid of the notification are:

    1. Quit OneDrive and all SharePoint processes.
    2. Search the Registry for references to the email address/domain associated with the account, and delete everything that's not there for a valid reason.
    3. Delete the BusinessX file system folder associated with the account

    After this, if you don't have a work/school account, OneDrive will probably recreate a dummy Business1, which does not produce the notifications.

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  3. Anonymous
    2022-10-23T16:34:58+00:00

    Hello SokeJWDK,

    Thank you for coming to the forum, can you attempt the below steps and let me know how it goes?

    Select Start > Settings > Accounts > Access work or school . Select the account you wish to remove, then select Disconnect.

    Kind Regards Fuad

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  4. Anonymous
    2022-10-23T14:54:26+00:00

    Hi SokeJWDK,

    My name is Tim and I’m sorry to see you’re experiencing issues. I will gladly assist you today.

    I have attached a link below to several methods to try in order to remove traces of the OneDrive installation.

    https://learn.microsoft.com/answers/questions/439113/removing-onedrive-traces-remaining-after-uninstall.html

    Give back to the community. Help the next person who has this issue by indicating of this reply solved your problem. Please click Yes or No below.

    If you require any further information then please don’t hesitate getting it contact. I will be more than happy to assist you further.

    Kind regards

    Tim

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