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When I open the Office app, only a white blank screen is displayed. This occurs on my laptop, and suddenly started showing the white screen on my PC as well. I'm running Windows 11 on my laptop and Windows 10 on my PC. I tried repairing it, then resetting Office, but that did not help. All of the apps work as expected like Word and Excel, only the Office app is exhibiting this behavior.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I was particularly worried about access to Outlook so ended up just pinning a shortcut to the taskbar - which is actually easier than going through the 365 'dashboard' anyway :)
Hi, You can resolve this issue by going to office.com and signing in with your Microsoft account, then on the address bar you should see an icon that looks like three squares with an arrow, this will install the latest version of the office app on your device, this will resolve the issue.
Hi, You can resolve this issue by going to office.com and signing in with your Microsoft account, then on the address bar you should see an icon that looks like three squares with an arrow, this will install the latest version of the office app on your device, this will resolve the issue.
Oh, that was brilliant! That worked!
thats great :) happy to help.
That has not worked for me. Clicking shortcuts anywhere just results in a blank white screen.