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When I open the Office app, only a white blank screen is displayed. This occurs on my laptop, and suddenly started showing the white screen on my PC as well. I'm running Windows 11 on my laptop and Windows 10 on my PC. I tried repairing it, then resetting Office, but that did not help. All of the apps work as expected like Word and Excel, only the Office app is exhibiting this behavior.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I wonder if anyone even reads any of the information when they get these subscriptions, you can still access office just not through the app. Its not that hard to figure out ffs
You should still be able to access the apps (Word, Excel, PowerPoint, Etc.) individually. In windows you can search for them. The office app was just a convenient way to access all the apps.
"I wonder if anyone" who actually did read the information, such as myself, saw that it clearly stated users would have the ability to access the complete suite of apps offline in the form of one downloadable app. "I wonder if anyone" recognized that this was actually a major selling point. "I wonder if anyone" also read that the online suite does not have all the features of the downable app. "I wonder if anyone" would be unable to understand why people are upset that one of the largest companies in the world seems to have taken one of its signature products, reshaped the manner in which it can be accessed and utilized and did so without any notification or instruction. "It's not that hard."
Some users have reported that the Office app has updated and that the issue is fixed. Go to the Microsoft Store and look for an update.
Fixed me. Thanks for the heads up!!