Office blank white screen

Anonymous

When I open the Office app, only a white blank screen is displayed. This occurs on my laptop, and suddenly started showing the white screen on my PC as well. I'm running Windows 11 on my laptop and Windows 10 on my PC. I tried repairing it, then resetting Office, but that did not help. All of the apps work as expected like Word and Excel, only the Office app is exhibiting this behavior.

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Stefan Blom 351.7K Reputation points MVP Volunteer Moderator

2022-09-08T22:46:35+00:00

When I select the Office app I can get to Word and Excel for free. When I try to open them individually it's telling me that I don't have an account and is requiring me to buy it. Why is this happening?

If you don't have a subscription, you can access the free versions of Excel, Word and PowerPoint via https://onedrive.live.com.
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Anonymous

2022-09-08T17:57:15+00:00

When I select the Office app I can get to Word and Excel for free. When I try to open them individually it's telling me that I don't have an account and is requiring me to buy it. Why is this happening?
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Anonymous

2022-09-08T12:34:07+00:00

Correct but, it's one less shortcut to put on screen or taskbar.
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Anonymous

2022-09-08T08:17:04+00:00

I searched on office updates and found these instructions

https://support.microsoft.com/en-us/office/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5?ui=en-US&rs=en-001&ad=US

followed them and restarted my PC.

Office works now.
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Anonymous

2022-09-08T07:38:49+00:00

Can anyone post a link to the update please? Many thanks!
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