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When I open the Office app, only a white blank screen is displayed. This occurs on my laptop, and suddenly started showing the white screen on my PC as well. I'm running Windows 11 on my laptop and Windows 10 on my PC. I tried repairing it, then resetting Office, but that did not help. All of the apps work as expected like Word and Excel, only the Office app is exhibiting this behavior.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had more than one Microsoft Office program installed and they had to be uninstalled.
Did you have to uninstall both. & then re-install, or just uninstall one of them?
Great, I can't open any apps directly, and the paper I was working on somehow saved pinned to my 365 app. I can't access it. I've been working on it for 4 weeks, it needs to be finished in the next 2 days, and now I get to start it all over. I work full time and have kids, I don't have time to resurrect this thing!
I had more than one Microsoft Office program installed and they had to be uninstalled.
What was the solution??
I finally chatted with Microsoft Office and Windows Support and they were able to help me resolve the problem.