Trying to connect message when Saving in Excel 365

Anonymous
2022-07-12T23:03:31+00:00

Split from this thread.

Same issue in our office. All users with O365. It started over this past weekend (07/09/2022). Only Excel files when doing a Save As, Browse. Some users experience it with File Open.

All other applications work without issue. Nothing in event viewer shows any problems.

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2022-10-20T15:06:23+00:00

    We have the Web Client disabled and the current user seeing the most issues has informed me that it is only intermittent now. She is on Release 2209.

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  2. Anonymous
    2022-10-05T12:13:38+00:00

    Problem still exists in Office 2019 Home and Business 2209 (Build 15629.20156).

    We have disabled the "Web Client" service with a group policy for a registry key. This workaround works.

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  3. Anonymous
    2022-09-22T11:29:13+00:00

    I do confirm that running both of 16.0.15330.20264 Or 16.0.15601.20148 have the same problem of tying to connect message

    not only in excel but related in outlook too (when you try add attachment)

    current setup we use is with roaming profile(folder redirection user)

    rolling back to 16.0.15225.20288 fixed the problem

    While the message "trying to connect" is displayed, we can observe the computer trying to connect to each Domain Controller of our domain oh HTTP port 80 !!!! too validated from client firewall log. please share if fix is already done

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  4. Anonymous
    2022-09-20T13:44:50+00:00

    Fixed the issue version:

    Beta version "2209" (15619.2000)

    Broke it again version:

    Beta version “2210” (15709.20000)

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  5. Anonymous
    2022-09-09T02:07:36+00:00

    Windows Server does not send Transmission Control Protocol (TCP) reset (RST) messages or Internet Control Message Protocol (ICMP) unreachable packets across a port that does not have a listening application.

    According to below document, disable stealth mode on you file server, and DFS name server (If you use DFS) , let your server to send RST package to client immediately.
    https://docs.microsoft.com/en-us/troubleshoot/windows-server/networking/disable-stealth-mode

    After changing the reg, you need to restart windows firewall service on your server.

    Now my user can save as very fast.

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