Trying to connect message when Saving in Excel 365

Anonymous
2022-07-12T23:03:31+00:00

Split from this thread.

Same issue in our office. All users with O365. It started over this past weekend (07/09/2022). Only Excel files when doing a Save As, Browse. Some users experience it with File Open.

All other applications work without issue. Nothing in event viewer shows any problems.

Microsoft 365 and Office | Excel | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-08-09T02:40:35+00:00

    WebDAV will stop working in Explorer. This includes opening a Sharepoint library in Explorer and mapping a drive to a Sharepoint library. You can work around this with OneDrive. More details on mapping drives and accessing via OneDrive is at the following URL.

    https://support.microsoft.com/en-us/office/map-a-network-drive-to-a-sharepoint-library-751148de-f579-42f9-bc8c-fcd80ccf0f53

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  2. Anonymous
    2022-07-27T14:54:33+00:00

    I found this way to roll back Microsoft Office 365 to a previous version.

    Open Windows Command Prompt as Administrator, run the commands:

    cd C:\Program Files\Common Files\Microsoft Shared\ClickToRun

    officec2rclient.exe /update user updatetoversion=16.0.XXXX.XXXX

    The version Current Channel 16.0.15225.20288(2022 June 14) worked for me.

    You can find the Update history for Microsoft 365 Apps here:

    https://docs.microsoft.com/en-gb/officeupdates/update-history-microsoft365-apps-by-date

    I have Automatic Updates disabled until now.

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  3. Anonymous
    2022-07-25T10:44:29+00:00

    We are having exactly the same problems as mentioned in this article, can you confirm when a fix will be issued?

    We are using build version:

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  4. Anonymous
    2022-07-20T20:42:30+00:00

    Switching to the semi-annual channel (version 2202) solved the issue temporarily for me.

    https://docs.microsoft.com/en-us/deployoffice/change-update-channels

    https://docs.microsoft.com/en-us/deployoffice/overview-update-channels

    1. Configure group policy setting
    2. Run gpupdate on a client computer
    3. Manually run the "Office Automatic Updates 2.0" task
    4. Manually check for updates within any Office application

    With the above steps, Office automatically downgraded to 2202 which fixed the problem temporarily.

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  5. Anonymous
    2022-07-15T14:31:37+00:00

    I have seen the same issue with redirecting our documents to a DFS share. The last version that worked was 16.0.15225.20288. I have reverted back to this version.

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