Unable To Share Microsoft Office 365 Family Subscription With Family - Error 319087 - Now Solved !

Anonymous
2022-07-02T07:01:45+00:00

Background Facts
MS 365 Family Members Subscription - Valid Till 22 July 2023
No Of Family Members In Family - 5
Case No - 1040989704
Case -

I have added everyone as my family member.
by default they should get the benefits, but they did not.

The Following Screen Appears

So I click Start "Sharing " where this error appears

So Now Family Invite, Start Sharing Is Of No Use !
i have created a new email add but that is also useless.

email invite > above error
Family invite > start sharing > above error

Now Third Option Is Create Link, pls not above picture i have created the link and sent to the invitee.

then it shows

"You're already sharing this subscription. To manage your subscriptions, visit your Microsoft account dashboard."

Create Link Invite > Family Member Accepts The Invite > the below mentioned picture

But The Problem here is

the invitee does not have the benefits of MS 365

So in nut shell The Create Link Is Not Working Also ! Since OneDrive Is Not Updated With 1 TB & MS365 is not upgraded !
it is just sitting there.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2022-07-06T18:58:35+00:00

Step 1 : - I removed all the invitee & the family members
Step 2 : - Went into the invitee account, Subscribed To a Personal Monthly Subscription On Trial Basis ! (Cost Involved)
Step 3 : - After About 5 Mins, I Cancelled The Personal subscription Which i took in the invitee's Account.
(Microsoft has promised the refund of the amount i paid in Step 2)
Step 4 : - I went into the main subscriber's account, re invited through the subscription.
Step 5 : - Logged into & accepted the invite in the invitee's Email :)
Step 6 : - Volla the subscription Now Reflects Everywhere as it should :)
Happy And Proud Of My Efforts :)

![](https://learn-attachment.microsoft.com/api/attachments/6e0c4cea-264d-4259-be3a-a6416dae17ef?platform=QnA

Was this answer helpful?

2 people found this answer helpful.
0 comments

48 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-07-02T10:33:25+00:00

    I did read your complete post. You obviously did not follow the Microsoft instructions re sharing. Please also note that you cannot change the email address used in sharing, not sure what you actual meant!

    Anyhow, I suggest that you use the recovery assistant Download Microsoft Support and Recovery Assistant from Official Microsoft Download Center More information About the Microsoft Support and Recovery Assistant

    If that does not work I suggest that you use the Microsoft uninstall tool to completely remove Office from your computer Uninstall Office from a PC (microsoft.com) Use Option 2. When the tool has finished you need to reboot/restart your computer to finish the process NOT shutdown it will not work)

    Then reinstall Office from Here: https://account.microsoft.com/services  and follow the instruction for sharing Share your Microsoft 365 Family subscription

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-07-02T12:10:37+00:00

    I did read your complete post. You obviously did not follow the Microsoft instructions re sharing. Please also note that you cannot change the email address used in sharing, not sure what you actual meant!

    Anyhow, I suggest that you use the recovery assistant Download Microsoft Support and Recovery Assistant from Official Microsoft Download Center More information About the Microsoft Support and Recovery Assistant

    If that does not work I suggest that you use the Microsoft uninstall tool to completely remove Office from your computer Uninstall Office from a PC (microsoft.com) Use Option 2. When the tool has finished you need to reboot/restart your computer to finish the process NOT shutdown it will not work)

    Then reinstall Office from Here: https://account.microsoft.com/services  and follow the instruction for sharing Share your Microsoft 365 Family subscription

    As directed by you, i have uninstalled, restarted and re installed the fresh copy from the portal itself.

    still to no use :)
    all the errors still remain.

    Although the problem is with sharing and receiving the shared subscription !
    Not with the Office copy running at my end :)
    my office and all the allied facilities are running perfectly fine. the problem is when i share it with family then those errors start popping up !

    it does not let me share the email invite (image 2 Error)
    & when i share with the link then it says, already using the subscription (Image 3 Error)
    But then it shows them That

    1. **One Drive Quota is 5 GB n Not 1 TB , (image 4 Error)**2. Outlook is 15Gb & Not 50 GB, 3. Ads Are Running In The Outlook.
    2. In The Family Members Account.Microsoft.com/services - it does not show the office 365 subscription. (image 5 Error)
      So in nutshell still at the starting point :)

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-07-02T12:22:04+00:00

    The Support and Recovery Tool did not work?

    Can you run the system repair tool. Open Command Prompt (Admin) Type> sfc /scannow (press return/enter). The tool repairs and replaces system files. (In case this is the problem).

    PS: Do you have Windows 10?

    Can you right click on the internet icon on the task bar and choose "Troubleshoot problems' to see if there is anything preventing the sharing.

    You could try contacting Microsoft Store telephone Contact Microsoft Store Support

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more