Unable To Share Microsoft Office 365 Family Subscription With Family - Error 319087 - Now Solved !

Anonymous
2022-07-02T07:01:45+00:00

Background Facts
MS 365 Family Members Subscription - Valid Till 22 July 2023
No Of Family Members In Family - 5
Case No - 1040989704
Case -

I have added everyone as my family member.
by default they should get the benefits, but they did not.

The Following Screen Appears

So I click Start "Sharing " where this error appears

So Now Family Invite, Start Sharing Is Of No Use !
i have created a new email add but that is also useless.

email invite > above error
Family invite > start sharing > above error

Now Third Option Is Create Link, pls not above picture i have created the link and sent to the invitee.

then it shows

"You're already sharing this subscription. To manage your subscriptions, visit your Microsoft account dashboard."

Create Link Invite > Family Member Accepts The Invite > the below mentioned picture

But The Problem here is

the invitee does not have the benefits of MS 365

So in nut shell The Create Link Is Not Working Also ! Since OneDrive Is Not Updated With 1 TB & MS365 is not upgraded !
it is just sitting there.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2022-07-06T18:58:35+00:00

Step 1 : - I removed all the invitee & the family members
Step 2 : - Went into the invitee account, Subscribed To a Personal Monthly Subscription On Trial Basis ! (Cost Involved)
Step 3 : - After About 5 Mins, I Cancelled The Personal subscription Which i took in the invitee's Account.
(Microsoft has promised the refund of the amount i paid in Step 2)
Step 4 : - I went into the main subscriber's account, re invited through the subscription.
Step 5 : - Logged into & accepted the invite in the invitee's Email :)
Step 6 : - Volla the subscription Now Reflects Everywhere as it should :)
Happy And Proud Of My Efforts :)

![](https://learn-attachment.microsoft.com/api/attachments/6e0c4cea-264d-4259-be3a-a6416dae17ef?platform=QnA

Was this answer helpful?

2 people found this answer helpful.
0 comments

48 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-07-05T06:42:42+00:00

    Thank you for your response. If this is your Microsoft account, it means your subscription is not there. If it’s the others, it means the subscription is not there.

    Was the subscription purchased from Microsoft directly, if yes, contact them to help you track the email linked with your subscription. You’d give them your order number and they’ll go from there.

    Never mind if you are sure of the email you used, sometimes this doesn’t work like we hope. They can help you track it.

    If it was purchased from a third party like Apple, it doesn’t show up in the Microsoft account most of the time even if the emails are the same.

    Kindly contact Microsoft support and give them your case number but I’ll suggest you tell them you purchased a subscription but can’t find it in your account. The issue will be escalated immediately.

    I hope this information helps.

    Regards

    Bambi

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-07-05T06:28:57+00:00

    Thanks for your response. The image you are referring to is the "You're invited"? If this is correct, as any of the users who got this message signed in to their Microsoft account as I described earlier. If yes, what did they see under their services and subscriptions?

    ANS : Earlier That Image But When i use your Links And Then eventually land on services and subscriptions i get this page !which shows, ms365 isnt working right

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-07-04T20:57:36+00:00

    Thanks for your response. The image you are referring to is the "You're invited"? If this is correct, as any of the users who got this message signed in to their Microsoft account as I described earlier. If yes, what did they see under their services and subscriptions?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-07-04T19:08:27+00:00

    Thank you for responding. Also the screenshot you shared was helpful.

    This error message you received stipulates that your invites were sent successfully but the invitees have not accepted the invite. Can you confirm if they are unable to accept the invite meaning they saw the link but received an error?.

    If you are unsure, cancel all the invites you have sent and go through the steps I sent again. However, you will not be able to send any more invites without canceling them. We will need the help of the people you shared with to resolve this successfully.

    Kindly let me know if they received and if they got any error message when they tried accepting the invite.

    Regards

    Bambi

    This error message you received stipulates that your invites were sent successfully but the invitees have not accepted the invite.

    Ans : As u guided, i invited, then cancelled, u can see there is no pending invite !

    Can you confirm if they are unable to accept the invite meaning they saw the link but received an error?.

    Ans : The Error Received By Them Is Image 3 Posted Earlier !

    If you are unsure, cancel all the invites you have sent and go through the steps I sent again. However, you will not be able to send any more invites without canceling them. We will need the help of the people you shared with to resolve this successfully.

    Kindly let me know if they received and if they got any error message when they tried accepting the invite.

    Ans : Image 3 in the post !

    Was this answer helpful?

    0 comments