Stuck in import pst problem

Anonymous
2022-10-21T21:05:37+00:00

Hello All,

I'm stuck in a very strange problem and need help.

I imported pst file to m365 exchange using lifecycle data management console (https://compliance.microsoft.com), i sent as usal my pst using azcopy; i validate my mapping file and then i launched import to 365, as I maded it several times.

After a long time (my pst are quite little (12 gb in two files) i got an import error.

The same error appears on log with each pst.

Many thanks for helping me.

Best regards.

Herve

*******************************************

Here are the logs :

PST Filename,Target Mailbox,Import Status,Error,Total Items,Item Imported,Target Folder,Skipped Item Count,Last Failure,Total Item Size,Imported Item Size

mypstfilename.pst,___@___.___,Failed,Unknown,0,0,,0,System.NullReferenceException: Object reference not set to an instance of an object.

at Microsoft.IdentityModel.Clients.ActiveDirectory.AuthenticationContext.RunAsyncTaskT

at Microsoft.Office.Compliance.Ingestion.OAuthProvider.GetAppTokenFromESTS(OAuthTokenType tokenType, String tenantId, String serviceName, String serviceHostName) in k:\dbs\sh\nibr\1018_000434\cmd\0\sources\dev\ingestion\src\workloadapi\PSWSProvider\OAuthProvider.cs:line 492

at Microsoft.Office.Compliance.Ingestion.OAuthProvider.OAuthHackToInsertServicePrincipal(String tenantId) in k:\dbs\sh\nibr\1018_000434\cmd\0\sources\dev\ingestion\src\workloadapi\PSWSProvider\OAuthProvider.cs:line 238

at Microsoft.Office.Compliance.Ingestion.OAuthProvider.GetAppTokenFromAcs(OAuthTokenType tokenType, String tenantId, String serviceName, String serviceHostName) in k:\dbs\sh\nibr\1018_000434\cmd\0\sources\dev\ingestion\src\workloadapi\PSWSProvider\OAuthProvider.cs:line 463

at Microsoft.Office.Compliance.Ingestion.OAuthProvider.<>c__DisplayClass18_0.<GetTenantToken>b__0(String serviceName) in k:\dbs\sh\nibr\1018_000434\cmd\0\sources\dev\ingestion\src\workloadapi\PSWSProvider\OAuthProvider.cs:line 198

at Microsoft.Office.Compliance.Ingestion.OAuthProvider.GetAuthToken(OAuthTokenType tokenType, String tenantId, String serviceHostName, Func`2 authentication) in k:\dbs\sh\nibr\1018_000434\cmd\0\sources\dev\ingestion\src\workloadapi\PSWSProvider\OAuthProvider.cs:line 367

at Microsoft.Office.Compliance.Ingestion.OAuthProvider.GetUserToken(OAuthTokenType tokenType, String tenantId, String upn, String puid, String serviceHostName, Boolean usingSts) in k:\dbs\sh\nibr\1018_000434\cmd\0\sources\dev\ingestion\src\workloadapi\PSWSProvider\OAuthProvider.cs:line 215

at Microsoft.Office.Compliance.Ingestion.PswsOAuthAuthenticator.Authenticate(HttpWebRequest request) in k:\dbs\sh\nibr\1018_000434\cmd\0\sources\dev\ingestion\src\workloadapi\PSWSProvider\PswsOAuthAuthenticator.cs:line 106

at Microsoft.Exchange.PswsClient.PswsCmdlet.InternalRun()

at Microsoft.Exchange.PswsClient.NewPswsCmdlet`1.Run()

at Microsoft.Office.Compliance.Ingestion.ExchangeIngestionProvider.CreateNewMailboxImportRequest(String targetId, String azureBlobStorageAccountUri, String azureBlobSASToken, Boolean isArchive, String azureStatusPublishEndpointInfo, String name, String targetRootFolder, Nullable`1 contentCodePage, Int32 unrecognizedMailLimitPercent, String rulesBlobSasUri, ILogWriter logWriter, String& cmdText, String& error) in k:\dbs\sh\nibr\1018_000434\cmd\0\sources\dev\ingestion\src\workloadapi\IngestionProvider\ExchangeIngestionProvider.cs:line 727,0,0

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Answer accepted by question author
Anonymous
2022-11-17T07:29:59+00:00

I've not yet had to do another import, but on my support ticket they said it was now fixed.

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Anonymous
2022-11-10T16:42:09+00:00

Are you still having this issue?

Everything looks good on my end with the 365 import service among other things.

I'm also unable to find incident EX450352 anywhere under service health or via Google.

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50 additional answers

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  1. Anonymous
    2022-11-07T06:31:43+00:00

    Hello Yogi

    You can't you have to launch them from powershell

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  2. Anonymous
    2022-11-07T07:07:58+00:00

    EDIT: It’s possible you can do it from here in the GUI, but not too sure on the exact steps. https://aad.portal.azure.com/#view/Microsoft\_AAD\_IAM/StartboardApplicationsMenuBlade/~/AppAppsPreview/menuId~/null

    ORIGINAL: Yes as Hervé said, there’s no GUI option. A lot of technical changes in Microsoft require powershell commands.

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