Why did Personal Vault authentication change?

Anonymous
2022-10-10T17:31:28+00:00

It used to be that when I accessed my Personal Vault, it would ask me to authenticate with Microsoft Authenticator. That suddenly disappeared, and now it gives me the options of authenticating with a fingerprint or my PIN. I don't want my PIN to work to get to my Personal Vault. Other people use my PIN to access my machine. I don't want to use the same authentication to get to my personal vault. I want that to go to Microsoft Authenticator so that it is different.

Why did it change, and how can I change it back?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2023-02-15T05:35:19+00:00

    OK Thank you for the detail! Much appreciated.

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  2. Anonymous
    2023-02-14T22:20:46+00:00

    I simply uninstalled and reinstalled OneDrive - the challenge will be finding a version of OneDriveSetup.exe that isn't broken...

    I uninstalled OneDrive - use the Add or Remove programs tool - find Microsoft OneDrive and click on the 3 dots and Uninstall.

    You'll need to reinstall OneDrive - there are downloads available from Microsoft. After reinstalling, you log on and use existing folder and then go through the Personal Vault setup.

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  3. Anonymous
    2023-02-14T20:22:25+00:00

    I’m not computer savvy at all, so I wouldn’t know where to start with that process. Did you reinstate only the OneDrive exe from the previous build data or did you have to reinstate the whole OS?

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  4. Anonymous
    2023-02-14T20:11:39+00:00

    MS has continued to send me various steps to try and restore two-factor security....resetting, relinking the PC to OneDrive.

    Completely uninstalling OneDrive from the PC, then reinstalling and signing into OneDrive and resetting up the Personal Vault.

    MS provided a link to reinstall OneDrive - after reinstalling, Personal Vault still defaulted to opening with just a PIN.

    I have folders for all of my computer builds - I found an OLDER version of OneDriveSetup.exe (mid-2021) and when I uninstalled and reinstalled with the older version and then went through the sign-in and set up process, TWO-FACTOR authentication was back.

    I was initially concerned about all the data I had in OneDrive and in my Personal Vault, however, there were clear options to retain existing data.

    I did document all of my findings in my reply to Microsoft.

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  5. Anonymous
    2023-02-14T02:26:26+00:00

    That is disappointing....this is a Microsoft security failure. I would think there should be some way to get attention to this matter. Security issues are prettyhmuch top priority anywhere!!!

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