How to investigate a billing charge from Microsoft?

Anonymous
2022-12-14T22:37:13+00:00

I have a charge on my Mastercard bill and want to get the receipt sent to me.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-05T11:27:56+00:00

    I have a charge on my capital one card that does not show up on my subscriptions

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  2. Anonymous
    2023-04-05T11:38:53+00:00

    still trying to find out what the charge was for

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  3. Anonymous
    2023-04-10T21:09:49+00:00

    I have a charge on my Visa statement that I do not recognize

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  4. Anonymous
    2023-04-10T23:31:19+00:00

    My name is Ray, not Matt, which may be part of the problem. I have two charges on my account, one, on Feb. 17 for $69.99 is my annual renewal. The second, for 99.99 on Apr. 17 does not show up on my account, and was not made by me.

    Ray

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  5. Anonymous
    2023-04-13T11:01:00+00:00

    Olá, foi feito uma cobrança indevida em minha conta corrente. Não autorizada.

    Por Microsoft Subscription msbill.info.

    Peço ajuda para que possam devolver o que foi retirado de minha conta.

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