How to investigate a billing charge from Microsoft?

Anonymous
2022-12-14T22:37:13+00:00

I have a charge on my Mastercard bill and want to get the receipt sent to me.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. Anonymous
    2023-03-06T20:27:19+00:00

    Daniel, thanks for assisting me in getting a refund. My bank has a pending charge of $106.74 for Microsoft annual subscription. I did not authorize this charge and would like to have it refunded please. I have purchased this already.

    Thanks Shirley Clark

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  2. Anonymous
    2023-02-28T21:48:55+00:00

    eSTOU RECEDBENDO COBRANÇAS EM MEU CARTÃODECRÉDITO COM DATA DE 25/02: 119,00 E 36,00. NÃO FIZ COMPRAS. DESEJO CANCELAR. URGENTE

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  3. Anonymous
    2023-02-26T19:31:57+00:00

    Likewise!! Did they resolve this for you???

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  4. Anonymous
    2023-02-26T01:24:12+00:00

    Thank you.

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  5. Anonymous
    2023-02-26T01:08:27+00:00

    We had to cancel our card. Apparently it’s fraud. We had 14 charges of .99 cents. There is no number to call Microsoft and I even called the Microsoft store and no help. Please be aware of charges. This is happening too often

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    10 people found this answer helpful.
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