How to investigate a billing charge from Microsoft?

Anonymous
2022-12-14T22:37:13+00:00

I have a charge on my Mastercard bill and want to get the receipt sent to me.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. Anonymous
    2023-02-11T12:05:56+00:00

    There is a charge of 106.99 to my Paypal account. I did not make or approve this charge, please check this and cancel whatever it is.

    Melody Dodge

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  2. Anonymous
    2023-02-10T22:56:49+00:00

    I have reoccurring chargers for Microsoft 365 that’s connected to my bank account that I don’t have and can’t cancel through my bank

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  3. Anonymous
    2023-02-09T10:03:24+00:00

    I have charges on my phone bill for games I haven't downloaded or even played I've never bought anything from Microsoft through my phone

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  4. Anonymous
    2023-02-09T06:57:21+00:00

    I have had the same thing happen on the 7th of Feb. I am in australia and someone logged onto my microsoft account and purchased 2 xbox gift cards. I am trying to find out who to talk to about this and how it has occurred so I can stop it happening again.

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  5. Anonymous
    2023-02-08T14:21:17+00:00

    Hi

    I have two charges today - just now for £15 each for xbox gaming voucher

    I do not have an xbox nor have I purchased for somebody else

    This order was not from me

    I have cancelled future requests via paypal but would like both of these vouchers cancelled and receive a refund please

    Thanks

    Sandra

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