Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
This happened to me with many contacts with Microsoft and only way is on line they has the worst customer service which I thing is deliberate so they keep this happening as it’s happening to heaps of their customers all over the world bring in plenty of cash for them
you can’t contact them over the phone over here and there on line is in another country with on care
My advice is do what I did contact your bank and cancel the card as Microsoft don’t care