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The thread was closed after this last post. Registry edits were suggested. That sounds quite easy compared to dealing with the ongoing file save problem.
Would you please tell me how to manually correct the file associations in the registry?
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
What does the macro-enabled template do? Any code in that template may be responsible for the differences in behavior.
My "Save files in this format" setting is the same.
As mentioned in a prior thread, my normal.dotm exhibits normal behavior saving as .docx. My problem started following a Windows or Office update about a year ago.
I wish I could simply copy/paste some files from other machines, which work correctly. However, almost certain the problem is in the registry.
Also imagining that my nonstandard template folder location may be a factor. That can't be changed since we have a complex folder structure for all of our practice files.
Files on the problem laptop are synchronized to the LAN by GoodSync, very robust and reliable. Files on the LAN are distributed by dropbox
Thank you for helping. The vb code pulls data from an Access db and populates forms. I'll check "save files in this format" when I get back later today.
This change on my system followed an Office update around a year ago.
From earlier, this problem is only on my work laptop.
Are you suggesting this is all a bad dream I had. 12 years of left-clicking .dotms never opened them as a template, unless I right-clicked and selected edit. You are saying no such behavior was ever possible?
File\New is slower and more cumbersome than opening a template as a template and saving as, every time.
Quoting Stefan Blom from the very last post of the original thread...
"Unfortunately, if the repair does not work, you may have to resort to registry editing which will be convoluted when dealing with file associations."