Onedrive.com Error Code 103

Anonymous
2022-01-19T14:57:31+00:00

I recently updated the password on my account, but now I am unable to access my files on OneDrive. When I sign in on the web, I get the error message "Something went wrong. Error code: 103" and the page just reloads endlessly.

Similarly, I am unable to access any files in the OneDrive app for iPhone. When trying to open a file, it never downloads and eventually the error message is displayed "The file can't be displayed. Sorry, there was a problem opening the viewer."

Microsoft 365 and Office | OneDrive | For home | Other

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  1. Anonymous
    2022-10-20T10:56:45+00:00

    Hi,

    I've just had this issue in Firefox too. What worked for me:

    Firefox >

    Settings (hamburger menu, top right) >

    Privacy & Security (sidebar) >

    Cookies & Site Data (main pane)

    Click on "Manage Data"

    Enter "Live.com" in "search web site" field

    Make sure live.com is highlighted in list & press delete key to remove all cookies (this will log you out of OneDrive in the browser)

    I closed the browser window I had been using for OneDrive (not sure if this is absolutely necessary. But [shrugs])

    open a new browser window

    log in to OneDrive

    Resolved Error 103/flashing window & I can now view recent files

    HTH

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  2. Anonymous
    2022-10-20T13:11:32+00:00

    Did it work for me. Thanks!

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  3. Anonymous
    2022-10-20T13:28:18+00:00

    You're welcome.

    Good to know it wasn't a random result

    🙂

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  4. Anonymous
    2022-10-21T18:41:00+00:00

    Hi,

    I've just had this issue in Firefox too. What worked for me:

    Firefox >

    Settings (hamburger menu, top right) >

    Privacy & Security (sidebar) >

    Cookies & Site Data (main pane)

    Click on "Manage Data"

    Enter "Live.com" in "search web site" field

    Make sure live.com is highlighted in list & press delete key to remove all cookies (this will log you out of OneDrive in the browser)

    I closed the browser window I had been using for OneDrive (not sure if this is absolutely necessary. But [shrugs])

    open a new browser window

    log in to OneDrive

    Resolved Error 103/flashing window & I can now view recent files

    HTH

    I have tried, that don't work!!!

    Was this answer helpful?

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  5. Anonymous
    2022-10-26T16:17:42+00:00

    I get error code 103 and can't even retrieve my stored files. What's the trick to opening One Drive?

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