Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
It works for me on FireFox as well.
Onedrive.com Error Code 103
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Anonymous
I recently updated the password on my account, but now I am unable to access my files on OneDrive. When I sign in on the web, I get the error message "Something went wrong. Error code: 103" and the page just reloads endlessly.
Similarly, I am unable to access any files in the OneDrive app for iPhone. When trying to open a file, it never downloads and eventually the error message is displayed "The file can't be displayed. Sorry, there was a problem opening the viewer."
Microsoft 365 and Office | OneDrive | For home | Other
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
51 answers
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Anonymous
2022-05-17T20:30:35+00:00 -
Anonymous
2022-05-19T16:01:33+00:00 Since I used the Chrome web browser straight through (when my OneDrive folders/files failed to display (despite multiple successful logout and re-login), as well as when it eventually succeeded the next morning (again successfully logging in) without any other action), and WITHOUT resort to Edge or any other web browser, that implies the root cause is some other ill-defined transient problem, instead of a browser-dependent problem that might be fixed by attempting access with Edge before again attempting FireFox.
It seems we lack sufficient comparative data to speculate as to what else -- beyond <mysterious transient system problem at the Outlook server end> -- might apply.
For those whose OneDrive files have disappeared but did NOT re-appear within a day or so, it will require more information to track down, and may require Microsoft intervention.
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Anonymous
2022-05-31T18:50:53+00:00 I use Firefox and managed to fix the issue by deleting live.com cookies.
Settings > Privacy & Security > Cookies & Site Data > Manage Data > [Search for live.com] > Remove Selected > Save
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Anonymous
2022-06-19T16:55:11+00:00 I use Firefox and managed to fix the issue by deleting live.com cookies.
Settings > Privacy & Security > Cookies & Site Data > Manage Data > [Search for live.com] > Remove Selected > Save
Worked perfectly for me.
The only strange thing was that only my recycle bin was affected, I could access all other data.Thx JoelWhite5
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Anonymous
2022-06-19T20:58:58+00:00 I ended up removing an extension that had mysteriously appeared and that solved the problem.