Onedrive.com Error Code 103

Anonymous
2022-01-19T14:57:31+00:00

I recently updated the password on my account, but now I am unable to access my files on OneDrive. When I sign in on the web, I get the error message "Something went wrong. Error code: 103" and the page just reloads endlessly.

Similarly, I am unable to access any files in the OneDrive app for iPhone. When trying to open a file, it never downloads and eventually the error message is displayed "The file can't be displayed. Sorry, there was a problem opening the viewer."

Microsoft 365 and Office | OneDrive | For home | Other

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  1. Anonymous
    2022-05-17T20:30:35+00:00

    It works for me on FireFox as well.

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  2. Anonymous
    2022-05-17T19:39:49+00:00

    Update:

    I've just discovered that after logging into it using Edge I can now log into it on FireFox. Perhaps this is the fix for everyone else getting this 103 problem?

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  3. Anonymous
    2022-05-17T19:36:43+00:00

    That worked for me as well. Don't know why it won't work on FireFox thogh. It works ok on my Laptop at work, which also uses FireFox.

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  4. Anonymous
    2022-05-17T19:24:54+00:00

    No, mine is slightly different. As well as my own OneDrive account, I also manage one for my choir that has Training Files in it. I use my own account easily enough through the App, but the Choir's one through a URL. I can access it easily enough from my Laptop, at work, but not from home.

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  5. Anonymous
    2022-05-17T17:12:36+00:00

    Interesting. I can't rule out whether my laptop did a reboot overnight, before my missing OneDrive files magically reappeared in the morning, because I *do* allow the automatic updates -- so it's in the realm of possibility that occurred and triggered an overnight reboot. But I had not myself rebooted the machine.

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