Onedrive.com Error Code 103

Anonymous
2022-01-19T14:57:31+00:00

I recently updated the password on my account, but now I am unable to access my files on OneDrive. When I sign in on the web, I get the error message "Something went wrong. Error code: 103" and the page just reloads endlessly.

Similarly, I am unable to access any files in the OneDrive app for iPhone. When trying to open a file, it never downloads and eventually the error message is displayed "The file can't be displayed. Sorry, there was a problem opening the viewer."

Microsoft 365 and Office | OneDrive | For home | Other

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  1. Anonymous
    2022-07-15T05:50:40+00:00

    Thanks, using Edge worked for me too. Likewise, the Firefox fix worked (deleting live.com cookies). Much appreciated :)

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  2. Anonymous
    2022-07-08T17:37:35+00:00

    I use Firefox and managed to fix the issue by deleting live.com cookies.

    Settings > Privacy & Security > Cookies & Site Data > Manage Data > [Search for live.com] > Remove Selected > Save

    This worked perfectly for me today. No need to open Edge or something else.

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  3. Anonymous
    2022-07-06T18:18:34+00:00

    Yes - it seems like there's some requirement to use Edge, AFAICT.

    Seems very much like some of the other rather despicable business practices by Microsoft...SMDH. :(

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  4. Anonymous
    2022-07-06T17:23:33+00:00

    Have you tried my Fix? Open a different Browser, such as Edge or Chrome. Open the OneDrive there. It should open ok. Then close that Browser & go back to your preferred Browser.

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  5. Anonymous
    2022-07-06T16:15:03+00:00

    Same experience here...

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