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I recently updated the password on my account, but now I am unable to access my files on OneDrive. When I sign in on the web, I get the error message "Something went wrong. Error code: 103" and the page just reloads endlessly.
Similarly, I am unable to access any files in the OneDrive app for iPhone. When trying to open a file, it never downloads and eventually the error message is displayed "The file can't be displayed. Sorry, there was a problem opening the viewer."
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is happening to me now. It started like 2 days ago and I was just giving it time but nothing. I can access my files in my phone, but I need to do it in the computer. So for you it fixed by itself?
Well, THAT was odd. I had the same problem as well, after having reset my MSOutlook account password. DESPITE having re-logged in (successfully) several times, I found that upon entering 'OneDrive,' ALL my OneDrive files were no longer present/visible, and I received the above-noted error message "Something went wrong. Error code: 103."
Though I was able to re-login to my Outlook account afresh and remained able to view my emails and other Outlook-related features, my OneDrive files *appeared* to be gone.
BUT ... after giving up trying to regain access late in the evening, I found the next morning that upon again re-entering my account, suddenly they had all re-appeared. Perhaps there was some delay factor at work, that prevented access for a time?
I have the same problem.
I've found that if I click on "My Files" quickly between Resets it allows me to access my files. However, the problem I'm having is accessing a different Shared account.
Of course you have to enter a password to log on to your Microsoft account, and you will not able to access OneDrive without logging in the Microsoft account first.
OneDrive as a component of 365?
What password do you refer to, as OneDrive there is no password