Onedrive.com Error Code 103

Anonymous
2022-01-19T14:57:31+00:00

I recently updated the password on my account, but now I am unable to access my files on OneDrive. When I sign in on the web, I get the error message "Something went wrong. Error code: 103" and the page just reloads endlessly.

Similarly, I am unable to access any files in the OneDrive app for iPhone. When trying to open a file, it never downloads and eventually the error message is displayed "The file can't be displayed. Sorry, there was a problem opening the viewer."

Microsoft 365 and Office | OneDrive | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

51 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-07-08T17:37:35+00:00

    I use Firefox and managed to fix the issue by deleting live.com cookies.

    Settings > Privacy & Security > Cookies & Site Data > Manage Data > [Search for live.com] > Remove Selected > Save

    This worked perfectly for me today. No need to open Edge or something else.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-05-17T19:36:43+00:00

    That worked for me as well. Don't know why it won't work on FireFox thogh. It works ok on my Laptop at work, which also uses FireFox.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-05-17T11:36:22+00:00

    Not sure if this would be the answer…I’ve tried in two different computers.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-05-17T11:11:00+00:00

    Exact same situation for me! Also some of the people that I shared a folder with can't properly upload their files. Apparently they've uploaded it but I can't access them. Anyone found a solution?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2022-05-17T08:09:16+00:00

    This is happening to me now. It started like 2 days ago and I was just giving it time but nothing. I can access my files in my phone, but I need to do it in the computer. So for you it fixed by itself?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments