A family of Microsoft word processing software products for creating web, email, and print documents.
So how do we make Microsoft aware of the situation and get a response from them?
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Using Word 2016
Printing form letters and envelopes is a large part of my job. For years I've been able to go to the mailings tab, select envelopes, have the address extracted from the letter and print the envelope no problem. As of this week, every time I do this a blank sheet of paper prints out after the envelope. To clarify, there is not a blank page being added to my document, just a blank page being printed out after the correctly printed envelope. One proposed solution I've seen is to disable two-sided printing which I have done and it did not solve the problem.
Thanks in adavnce!
Update:
While I have not been able to solve the root problem of Microsoft printing an extra page when printing envelopes, I was able to change printer settings to stop the issue. In printer preferences (for my printer, under the detailed settings tab) I turned disable blank page print on. I want to clarify that this is not the cause of the problem, as I have had this setting off for years and never had this issue, but it does fix the problem :)
Moderator's note:
As of March 31, people in this thread are reporting that a recent update fixed the problem.
A family of Microsoft word processing software products for creating web, email, and print documents.
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So how do we make Microsoft aware of the situation and get a response from them?
I do notice that the print que does in fact detect "2" pages when using the mailing envelope. There's definitely a bug going on. Everything was fine beforehand.
I finally understand what you are saying. Give actual feedback in Word. I just did it. Hopefully this will help!
Hi Kevin,
I too am having the "blank page printing after printing an envelope" problem. This started last week or the week before. I tried the "print only the data from a form" fix, but it did not work. It's not a big deal for me, because I just put the blank sheet back in the printer feed drawer, but it's still perplexing.
Thank you.
I am also effected by this