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Hello Microsoft Community,
I have Excel for my iPad Air 3. I’ve come across this problem that seems to randomly show itself when I am working on a spreadsheet. When using my apple pencil or fingers, I can click and move around no problem. Yet, sometimes, it then starts to auto-select multiple cells when I click a new cell. I need this to stop! I don’t know if I keep pressing some button? Searching through Google hasn’t revealed anything. I can’t get it to stop unless i restart Excel or turn off/on my ipad. But the problem keeps showing up.
As an example, let’s say I was working on B4. Once this wonky setting takes ahold, a new selection of cells is highlighted using B4 as its starting point if I click any other cell in the Excel spreadsheet.
Please help! Thank you
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
We appreciate your patience regarding this matter.
The Internal Support team is still investigating this and were still working for a possible resolution.
Has a solution come up? I am still having the problem. It’s been ongoing for quite some time now which is a dissapointment.
We’ve sent a follow up on the ticket that we’ve created. We appreciate your patience as the team is still investigating this matter and still working on the fix.
We’ll update you as soon as we’ve heard update from them.
We’re still waiting for our Internal Support’s response. Once we’ve got an update, we will let you know as soon as possible.
Thank you for your patience.
Same problem that everyone else is having. I deleted excel and then reinstalled it. The problem was initially fixed but after a few minutes of work it reappeared.