OneDrive Save button and Folders grayed out on iPhone but other clouds are not

Anonymous
2021-02-26T00:07:12+00:00

Onedrive folders and Save button are grayed out on my iphone when I have tried to "Save to Files" through the Files App. The folders for some reason are showing as read only in the App as well which is quite weird.

However other cloud services such as google drive, dropbox save to iphone and the Save button are not grayed out and completely available to save too.

This was working previously but all of a sudden has stopped for no reason. I am site administrator on this account having full permissions from a microsoft end and have checked the settings in the iphone to allow access to all photos. I have not changed any settings either or read only.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-03-30T12:11:03+00:00

    I’m still having the same issue (on March 30th, 2021)

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  2. Anonymous
    2021-03-31T07:36:05+00:00

    Hi

    I'm not a techie but think I can help. This started happening to me a few weeks ago, and it was a hassle because I like to keep everything organised in onedrive, but had to start saving files on my device because onedrive locations were grayed out. 

    But here's what I have figured out. I use iPad pro by the way but it's the same thing...

    There are two different ways to save to one drive from your iPad or iPhone.  The one that's stopped working says “save to files’ and is beneath various app icons like outlook, messages, and......onedrive! If you click the one drive icon you can save to the specific filemlocation you want.  It works that way.  Hope that helps

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  3. Anonymous
    2021-03-31T07:38:33+00:00

    I think i figured it out. Check out my response and screen capture a couple of comments down.

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  4. Anonymous
    2021-03-31T16:11:27+00:00

    Thank You,  selecting OneDrive Icon, then the file location worked perfectly and quickly.

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  5. Anonymous
    2021-03-31T17:33:39+00:00

    Unfortunately this not available when performing some tasks such as trying to export notes to PDF format to OneDrive.

    It only gives you the option to save and the save box is still grayed out.

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