OneDrive Save button and Folders grayed out on iPhone but other clouds are not

Anonymous
2021-02-26T00:07:12+00:00

Onedrive folders and Save button are grayed out on my iphone when I have tried to "Save to Files" through the Files App. The folders for some reason are showing as read only in the App as well which is quite weird.

However other cloud services such as google drive, dropbox save to iphone and the Save button are not grayed out and completely available to save too.

This was working previously but all of a sudden has stopped for no reason. I am site administrator on this account having full permissions from a microsoft end and have checked the settings in the iphone to allow access to all photos. I have not changed any settings either or read only.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-04-09T18:38:43+00:00

    Don’t give the “gods” too much credit.  I did install the Updated Version of OneDrive (12.23.2) on my iPad and iPhone.  The Save to Files button is no longer grayed out; however I am having multiple problems with the App on both devices that did not exist previously.  I will elaborate later when I have more time.  Are you having any functionality issues?

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  2. Anonymous
    2021-04-09T21:37:35+00:00

    To be honest, I haven't tested it extensively - this was more an inconvenience and a principle issue for me. I mainly just went to the iOS Files app and went to move a file from there and verified that when I selected OneDrive as a destination the Move button was again blue on not grey.

    Please do elaborate when you have time, I have a little time at present to play around with things and nag these gods.

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  3. Anonymous
    2021-04-10T17:44:21+00:00

    Yay. This worked for me. Thanks!!

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  4. Anonymous
    2021-04-12T03:53:43+00:00

    It works.  You found the fix that Microsoft couldn't even find, much less resolve for the past 2 months.  I think this might have to do with IOS updates.  Things often break every time I install an IOS upgrade.  The one I noticed before was my print to PDF, which I use often,  disappeared after an IOS update.

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  5. Anonymous
    2021-04-16T19:11:30+00:00

    This is now fixed. As of approx. Apr 7 with version 12.23.2

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