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Onedrive folders and Save button are grayed out on my iphone when I have tried to "Save to Files" through the Files App. The folders for some reason are showing as read only in the App as well which is quite weird.
However other cloud services such as google drive, dropbox save to iphone and the Save button are not grayed out and completely available to save too.
This was working previously but all of a sudden has stopped for no reason. I am site administrator on this account having full permissions from a microsoft end and have checked the settings in the iphone to allow access to all photos. I have not changed any settings either or read only.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks! I read the article and truly hope that others find it in their Google Search quests looking for a solution to the problem.
As I mentioned earlier today, this AM I did send a request for the problem to be fixed via the Microsoft OneDrive App "Report A Problem". Suggestion on the best way to contact Apple to request the problem to be fixed on their end?
I just published an article on LinkedIn to hopefully make more people aware and get them submitting support requests. Enjoy...
https://www.linkedin.com/pulse/apple-vs-microsoft-greed-wars-creagh-warren/
Agree! I could not have said it better.
I wrote this on the support survey feedback request from Apple:
“Apple made changes that effect EVERY single iOS device in the world running 14.4.1/2, preventing writing to OneDrive via the Save to Files feature in iOS and refuse to do anything about it, not even speak to Microsoft about it.
A change of this nature should require notification to all 3rd developers to allow them to make appropriate changes on their end but it appears that millions of Apple and OneDrive users do not matter in the face of childish competition between two of the largest companies in the world.”
—-
I’d like to state further, publicly, that I love the Apple ecosystem but Apple (like the rest) just get blinded by profit. How many people just unquestionably pay for more iCloud space when the default 5Gb gets used up? Because I have good technical knowledge, I have continued to manage to stay within this 5Gb for many years but it does really take understanding how some things work.
With a subscription to Office/Microsoft 365 you get a whopping 1Tb. I’m sure many Apple device owners are fine paying the few dollars per month to ensure that they always have the latest version of Office across all their devices (PC, Mac, iPad, iPhone...), especially when you get 1Tb included, essentially making the choice for people to consolidate on OneDrive and just utilise iCloud for backup of their devices - though it requires a little extra management of photos. It is nothing but sheer greed of Apple to not offer a decent amount of storage with the purchase of their expensive devices and just sit back and let people who aren’t quite so tech savvy (most, when it comes to really understanding how to manage photos and storage), especially when you consider the usual loyalty of Apple customers who quite often upgrade their devices diligently when they can afford it. Now they’re all caught in a greed war between two tech giants who forget that it’s us, their customers, who actually line their pockets.
CreaghW - Thank you very much for your continued work on this issue! I reported the problem this AM to Microsoft via the OneDrive App "Report A Problem". I outlined what you had noted in your response, as well as added additional information noting that the "Sharing" workaround is not a viable substitute for fixing the "Save to File" problem. The Sharing workaround does not allow you to save a file to a Subfolder within the OneDrive File folder and it does not allow you to rename the file before saving it. I utilize many subfolders within my OneDrive Files Folder, thus the current workaround is costing me much valuable time having to "move things around" and rename them once they are in OneDrive.
Please keep us posted on any further developments on your end and I will do the same.