OneDrive Save button and Folders grayed out on iPhone but other clouds are not

Anonymous
2021-02-26T00:07:12+00:00

Onedrive folders and Save button are grayed out on my iphone when I have tried to "Save to Files" through the Files App. The folders for some reason are showing as read only in the App as well which is quite weird.

However other cloud services such as google drive, dropbox save to iphone and the Save button are not grayed out and completely available to save too.

This was working previously but all of a sudden has stopped for no reason. I am site administrator on this account having full permissions from a microsoft end and have checked the settings in the iphone to allow access to all photos. I have not changed any settings either or read only.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-04-28T12:09:52+00:00

    I am running iOS 14.5 and OneDrive 12.26.1 and everything is working ok, so I can only suggest contacting MS via the support function within the OneDrive app and/or Apple via their website.

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  2. Anonymous
    2021-04-28T11:56:02+00:00

    I have now version 12.26.1 only started to use OneDrive a few days ago and I cannot save -- the same behaviour as described here. Running iOS 14.5 on iPhone. Button grayed out both from within the apps and fro Files app.

    Any thoughts on this?

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  3. Anonymous
    2021-04-16T19:11:30+00:00

    This is now fixed. As of approx. Apr 7 with version 12.23.2

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  4. Anonymous
    2021-04-12T03:53:43+00:00

    It works.  You found the fix that Microsoft couldn't even find, much less resolve for the past 2 months.  I think this might have to do with IOS updates.  Things often break every time I install an IOS upgrade.  The one I noticed before was my print to PDF, which I use often,  disappeared after an IOS update.

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  5. Anonymous
    2021-04-10T17:44:21+00:00

    Yay. This worked for me. Thanks!!

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