OneDrive Save button and Folders grayed out on iPhone but other clouds are not

Anonymous
2021-02-26T00:07:12+00:00

Onedrive folders and Save button are grayed out on my iphone when I have tried to "Save to Files" through the Files App. The folders for some reason are showing as read only in the App as well which is quite weird.

However other cloud services such as google drive, dropbox save to iphone and the Save button are not grayed out and completely available to save too.

This was working previously but all of a sudden has stopped for no reason. I am site administrator on this account having full permissions from a microsoft end and have checked the settings in the iphone to allow access to all photos. I have not changed any settings either or read only.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

62 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-03-25T02:21:06+00:00

    It’s March 24 and I am still having the problem too!  I use One Drive all the time and the inability to not save to One Drive is really a problem.  Please fix the issue.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-03-03T06:37:47+00:00

    Thanks. The functionality was broke before February 26th so I guess the read only displayed above is because of whatever issue is being worked.

    I guess I’ll wait.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-03-02T01:20:09+00:00

    I am also having the same issue. On an IPad Air 3, I can upload files using the One Drive app but from another app, when I choose Save To Files, the Save button and a few folders are grayed out. When I use the Files app, the folders are displaying read only on the bottom.

    Using the HP Smart app, until recently I have been able to scan documents on my printer and save them to a folder on One Drive. Now, the folders are read only and I have to save them to a different location and then upload the document using the One Drive app.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-03-01T15:18:00+00:00

    I am having the same issue and have been since last week Thursday!!! Three operators have failed to resolve this issue. Update (addressing the issue in its description) has been updated but not fixed the error. All files on read only too

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-02-27T08:59:24+00:00

    Hi,

    I'm writing this thread for monitoring, if you still need assistance, please feel free to post back at your convenience.

    Wish you a nice day and please take care!😊

    Best regards,

    Gloria

    Was this answer helpful?

    0 comments