Microsoft powerpoint on Ipad Air keeps crashing

Anonymous
2021-06-20T02:23:33+00:00

Hello,

For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?

I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.

Microsoft 365 and Office | PowerPoint | For home | iOS

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  1. Anonymous
    2021-09-15T07:49:55+00:00

    I’ve been having this issue for a month now and thought it was a one drive to ppt connection error but what is seems is an incompatibility with ppt and the new iOS update. Which no one have solved ! I learn strictly from writing notes on my iPad and it’s so irritating I could cry. How am I supposed to learn ! This should not be happening and it’s totally unacceptable that’s it’s been happening for 3 months now ! And for 2, MS hasn’t responded. At All!!! I need help.

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  2. Anonymous
    2021-09-14T02:19:07+00:00

    I’m having the same issue with everyone.

    Tried everything I could, still not working. Where are those Microsoft agents? Any update? Are you guys gonna fix it anytime soon?

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  3. Anonymous
    2021-09-12T15:49:38+00:00

    Literally having the same issue as everyone. Ive tried contacting Microsoft, absolutely useless and a waste of time. They have the same exact responses over and over. Anyone have a different app to recommend because Microsoft has disappointed me so much (beyond my normal level of disappointment of them)

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  4. Anonymous
    2021-09-11T18:23:16+00:00

    I have probably sent in enough complaints. I have the 8th generation iPad, and it keeps crashing. For weeks now, with maybe a week of it working in the middle of it. I’ve tried everything I’ve seen on this page, but it’s not working. I’m trying to study for my college classes, and I need this to work in order to do that. I don’t know if anyone has pointed this out since I’ve only been looking for ways to fix it, but I have no problem with the word app, only PowerPoint. Which, sadly, is what all my notes are on.

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  5. Anonymous
    2021-09-10T13:09:15+00:00

    Hi Greg,

    What do you mean you did a refresh? What are the steps?

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