OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2022-03-16T22:13:43+00:00

    This solution worked on Windows 10 on 03/16/22. Thanks!

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  2. Anonymous
    2022-03-17T14:10:22+00:00

    Possible Solution

    I logged into OneDrive online in the user account, clicked Sync, then it opened OneDrive in Windows solving the problem.

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    20+ people found this answer helpful.
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  3. Anonymous
    2022-04-07T22:23:28+00:00

    This didn't work for me. I even completely uninstalled then reinstalled it and still getting the error

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  4. Anonymous
    2022-04-11T10:19:12+00:00

    The Solution that worked for me:

    Stop OneDrive.

    Go to Control Panel -> Credential Manager -> Windows Credentials and delete all Generic Credentials containing OneDrive (should be 2 or 3 entries).

    Then delete virtualapp/didlogiacal too (if exists). Afterwars start OneDrive, type in credentials and there you go

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    4 people found this answer helpful.
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  5. Anonymous
    2022-04-12T10:17:58+00:00

    The Solution that worked for me:

    Stop OneDrive.

    Go to Control Panel -> Credential Manager -> Windows Credentials and delete all Generic Credentials containing OneDrive (should be 2 or 3 entries).

    Then delete virtualapp/didlogiacal too (if exists). Afterwars start OneDrive, type in credentials and there you go

    Worked well for me.

    I just had to delete the most recent OneDrive credentials (2 entries, left the oldest one intact) and click "Try Again".

    Thanks!

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    2 people found this answer helpful.
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