OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-11-26T18:13:20+00:00

    Boa tarde pessoal, olha a solução é ir no painel de controle e digitar Painel de Controle\Contas de Usuário\Gerenciador de Credenciais

    va em expandir, depois editar. o usuario e senha é os dados do email e senha que voces tem vinculo com o licenciamento do Office

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  2. Anonymous
    2021-11-29T04:54:18+00:00

    I encountered this, today, on a newly created MS 365 user. They are on a Mac running macOS Big Sur, with MS Office and One Drive with mainstream updates as of November 2021 installed.

    I opened a case with MS but while waiting for them to call me I logged the user in to their MS 365 account, online and opened their One Drive Web app. I was then able to log them in to their One Drive desktop app immediately.

    The user had been created a good couple of hours prior to attempting to log them in to their One Drive desktop app but my guess is the provisioning systems on Microsoft's back end had nodded off and the act of logging in to their One Drive Web app woke the beast to complete provisioning the user's SharePoint services.

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  3. Anonymous
    2021-11-29T05:30:49+00:00

    I am trying to fix my email. Every time I try to reset my password I get this.

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  4. Anonymous
    2021-12-02T12:39:56+00:00

    I somehow fixed it , but i don't exactly know what did it.

    I went to https://myaccount.microsoft.com/, clicked sign out everywhere and then changed my password.

    I also reinstalled Onedrive before and restarted after doing the above mentioned steps.

    Then i could sign in again.

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  5. Anonymous
    2021-12-03T04:49:05+00:00

    Try signing in to your email through the web app on microsoft365.com.

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