OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-10-29T20:14:13+00:00

    Solution! Office needs to update.. Sign out of outlook and sign back in. You should be prompted to update office afterwards. Onedrive will start to auto sync.

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  2. Anonymous
    2021-11-08T19:21:25+00:00

    I have a solution to this issue.

    Open Command Prompt as admin. Enter the following commands in order. Once the second command has finished. Be sure to restart:

    DISM /Online /Cleanup-Image /RestoreHealth

    SFC /Scannow

    Restart your computer. After logging in, it should start working again.

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  3. Anonymous
    2021-11-15T17:15:31+00:00

    Fix: If you receive this error when trying to log in via the OneDrive app try removing the work/school account from Windows 10 in Settings > Accounts > restart PC.

    If that doesn't work, log into office.com with the users account and go to OneDrive > Sync

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  4. Anonymous
    2021-11-15T21:11:58+00:00

    The thing that worked for me with this issue was to remove all traces of saved credentials for OneDrive in credential manager just to be safe. Then go into windows 10 settings >account. Switch login from a Microsoft account to a local account. Then sign in with the new local account password, go back into windows 10 settings > accounts and re-add the microsoft account to use it to sign into your computer. Then I was able to add my user's work account back to OneDrive without this error showing up.

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  5. Anonymous
    2021-11-26T13:42:13+00:00

    Lo arregle de la siguiente manera :

    Inicie sesión en Onedrive Online, fui a mi carpeta de archivos y seleccione Sincronizar, Chrome pregunta si quieres utilizar la aplicación Onedrive para sincronizar, Aceptas demora un poco en cargar y luego abrió la aplicación sin problemas

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