OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-11-29T04:54:18+00:00

    I encountered this, today, on a newly created MS 365 user. They are on a Mac running macOS Big Sur, with MS Office and One Drive with mainstream updates as of November 2021 installed.

    I opened a case with MS but while waiting for them to call me I logged the user in to their MS 365 account, online and opened their One Drive Web app. I was then able to log them in to their One Drive desktop app immediately.

    The user had been created a good couple of hours prior to attempting to log them in to their One Drive desktop app but my guess is the provisioning systems on Microsoft's back end had nodded off and the act of logging in to their One Drive Web app woke the beast to complete provisioning the user's SharePoint services.

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  2. Anonymous
    2021-11-26T18:13:20+00:00

    Boa tarde pessoal, olha a solução é ir no painel de controle e digitar Painel de Controle\Contas de Usuário\Gerenciador de Credenciais

    va em expandir, depois editar. o usuario e senha é os dados do email e senha que voces tem vinculo com o licenciamento do Office

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  3. Anonymous
    2021-11-26T13:42:13+00:00

    Lo arregle de la siguiente manera :

    Inicie sesión en Onedrive Online, fui a mi carpeta de archivos y seleccione Sincronizar, Chrome pregunta si quieres utilizar la aplicación Onedrive para sincronizar, Aceptas demora un poco en cargar y luego abrió la aplicación sin problemas

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  4. Anonymous
    2021-11-15T21:11:58+00:00

    The thing that worked for me with this issue was to remove all traces of saved credentials for OneDrive in credential manager just to be safe. Then go into windows 10 settings >account. Switch login from a Microsoft account to a local account. Then sign in with the new local account password, go back into windows 10 settings > accounts and re-add the microsoft account to use it to sign into your computer. Then I was able to add my user's work account back to OneDrive without this error showing up.

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  5. Anonymous
    2021-11-15T17:15:31+00:00

    Fix: If you receive this error when trying to log in via the OneDrive app try removing the work/school account from Windows 10 in Settings > Accounts > restart PC.

    If that doesn't work, log into office.com with the users account and go to OneDrive > Sync

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