OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2022-03-17T14:10:22+00:00

    Possible Solution

    I logged into OneDrive online in the user account, clicked Sync, then it opened OneDrive in Windows solving the problem.

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    20+ people found this answer helpful.
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  2. Anonymous
    2022-03-16T22:13:43+00:00

    This solution worked on Windows 10 on 03/16/22. Thanks!

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    4 people found this answer helpful.
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  3. Anonymous
    2022-02-25T11:05:46+00:00

    Reinstalling the local user profile resolved this issue for me. You may also need to recreate the user in AzureAD.

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  4. Anonymous
    2022-02-22T08:57:04+00:00

    I encountered this, today, on a newly created MS 365 user. They are on a Mac running macOS Big Sur, with MS Office and One Drive with mainstream updates as of November 2021 installed.

    I opened a case with MS but while waiting for them to call me I logged the user in to their MS 365 account, online and opened their One Drive Web app. I was then able to log them in to their One Drive desktop app immediately.

    The user had been created a good couple of hours prior to attempting to log them in to their One Drive desktop app but my guess is the provisioning systems on Microsoft's back end had nodded off and the act of logging in to their One Drive Web app woke the beast to complete provisioning the user's SharePoint services.

    Thanks!
    This fixed the issue for my user.

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  5. Anonymous
    2022-02-06T03:40:52+00:00

    Hello, I had that problem, what I did was open my ONE DRIVER account in the browser, once inside I went to my files, in this window there is an option to synchronize, select this option, it will open the ONE login window DRIVE on your pc, and with that your problem should be solved. It was how it was solved for me, I hope it helps you

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