OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2022-09-08T16:56:53+00:00

    I also have this problem on my school computer on which I need OneDrive, and I found that by removing the @(School District).org from my email seemed to cause a different error. It asked if it was a work/school account and I said yes, and then it took me to the same 0x8004de69 again. I thought I had found the solution. :(

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  2. Anonymous
    2022-07-25T19:01:03+00:00

    Make sure to close One drive then do the following steps: C:\Users%username%\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\AC\TokenBroker\Accounts [Delete all files] HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\ [Delete identity folder]C:\Users%username%\AppData\Local\Microsoft\OneDrive\settings  - [Delete all files]HKEY_CURRENT_USER\SOFTWARE\Microsoft\OneDrive\Accounts  - [Delete Business1 folder] AFTER COMPLETING THESE STEPS RESTART YOUR COMPUTER

    This should solve the issue and allow you to sign in now.

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  3. Anonymous
    2022-06-07T16:52:51+00:00

    I just had this issue, I went to OneDrive online and click the sync.

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  4. Anonymous
    2022-05-19T08:15:12+00:00

    Lock the sercan, log in and problem solved

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