OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2022-11-14T10:34:25+00:00

    Hi thread,

    The same error code happens after I changed my OFFICE365 password as per my company policy.

    Restart, reinstall nor relink resolves the issue.

    The solution for my situation is to go to the web version of onedrive, log in and invoke the desktop version. After some redirections it works.

    But I think OneDrive will re sync after this.

    Hope this will help.

    Best Regards

    Yukai Bi

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  2. Anonymous
    2022-11-05T13:55:17+00:00

    This was really helpful. Thanks! We had to reset the user's password in AD. Locked their computer then signed in. It resolved the sign in error code: 0x8004de69

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  3. Anonymous
    2022-10-26T07:43:47+00:00

    This fix is:

    Log into your OneDrive Live: https://onedrive.live.com/about/en-us/signin/

    At the top, click on the Sync button:

    It will prompt to open your OneDrive App. Select Allow

    Sign in to the App

    Done

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  4. Anonymous
    2022-10-07T03:30:18+00:00

    I found the solution and it works.

    1. Just unlink the PC, then you should uninstall OneDrive, and restart your PC.
    2. Install OneDrive from the website.
    3. Restart your PC again.
    4. Sign in OneDrive from windows start.

    Done.

    I wish it worked for your PC :)

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  5. Anonymous
    2022-09-29T09:40:53+00:00

    Ensure you have set a device password and pin.

    Setup Windows Hello and then sign in with that security and sign into OneDrive.

    In other words, ensure that the device security policy matches the Microsoft 365 Business security policy before setting up OneDrive.

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