OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

62 answers

Sort by: Newest
  1. Anonymous
    2021-11-08T19:21:25+00:00

    I have a solution to this issue.

    Open Command Prompt as admin. Enter the following commands in order. Once the second command has finished. Be sure to restart:

    DISM /Online /Cleanup-Image /RestoreHealth

    SFC /Scannow

    Restart your computer. After logging in, it should start working again.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-10-29T20:14:13+00:00

    Solution! Office needs to update.. Sign out of outlook and sign back in. You should be prompted to update office afterwards. Onedrive will start to auto sync.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-10-04T17:51:45+00:00

    If anyone still needs help with this problem, I was able to fix this (Error Code: 0x8004de69) with the second option explained in the following article.

    https://techsmagic.com/how-to-fix-onedrive-sign-in-error-0x8004deb4-in-windows-10

    Good luck

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2021-08-17T15:47:45+00:00

    The quickest way I found to fix this problem is to right click the icon below, and select settings. Once that Menu was brought up, you want to navigate to the "Account" tab and select "Unlink this PC" then click "ok". I waited a while for the command to process, closed out of one drive completely then relaunched OneDrive and signed in without a problem.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2021-05-28T03:59:25+00:00

    Who can help me, no solution has been found to this problem.

    Image

    I found a fix for this issue for a client today. It was a internet proxy interfering with the authentication. We confirmed it by removing the GPO that enforced the proxy settings and Onedrive started working. Reenabled the proxy and we got the same error again. the online portal works ok so I expect it is an application proxy setting. Sorry I don't know what was changed on the Proxy as it was referred to another team.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments