OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-12-28T07:17:32+00:00

    The error seems to occur when there are multiple installations of MS office.

    ex)

    MS 365 Apps for business

    MS 365 Apps for Home and Business

    If I uninstall one of the duplicate products, the error disappears.

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  2. Anonymous
    2021-11-29T05:30:49+00:00

    I am trying to fix my email. Every time I try to reset my password I get this.

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  3. Anonymous
    2021-11-26T18:13:20+00:00

    Boa tarde pessoal, olha a solução é ir no painel de controle e digitar Painel de Controle\Contas de Usuário\Gerenciador de Credenciais

    va em expandir, depois editar. o usuario e senha é os dados do email e senha que voces tem vinculo com o licenciamento do Office

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  4. Anonymous
    2021-05-28T01:08:50+00:00

    Thank you. That helps.

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  5. Anonymous
    2021-05-24T18:30:16+00:00

    Wonder if you have an update, has MS sent some?

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