OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2022-10-26T07:43:47+00:00

    This fix is:

    Log into your OneDrive Live: https://onedrive.live.com/about/en-us/signin/

    At the top, click on the Sync button:

    It will prompt to open your OneDrive App. Select Allow

    Sign in to the App

    Done

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  2. Anonymous
    2021-03-31T11:42:47+00:00

    Just a small update to my earlier post. We have this issue raised with MS and their latest update says "The OneDrive Url in Azure Active Directory does not match the User Profile OneDrive Url".

    Although the issue is not fixed for us as yet, it may help you other guys to troubleshoot your issues.

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  3. Anonymous
    2021-11-08T19:21:25+00:00

    I have a solution to this issue.

    Open Command Prompt as admin. Enter the following commands in order. Once the second command has finished. Be sure to restart:

    DISM /Online /Cleanup-Image /RestoreHealth

    SFC /Scannow

    Restart your computer. After logging in, it should start working again.

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  4. Anonymous
    2021-10-29T20:14:13+00:00

    Solution! Office needs to update.. Sign out of outlook and sign back in. You should be prompted to update office afterwards. Onedrive will start to auto sync.

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  5. Anonymous
    2021-10-04T17:51:45+00:00

    If anyone still needs help with this problem, I was able to fix this (Error Code: 0x8004de69) with the second option explained in the following article.

    https://techsmagic.com/how-to-fix-onedrive-sign-in-error-0x8004deb4-in-windows-10

    Good luck

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