OneDrive sign in error code: 0x8004de69

Anonymous
2021-02-11T12:59:13+00:00

Hi,

I get this error: 

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

I waited one week. Then, I reinstalled Windows 10. The same error code. I didn't find the error code on Google. What does it mean?

Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows

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  2. Anonymous
    2022-09-29T09:40:53+00:00

    Ensure you have set a device password and pin.

    Setup Windows Hello and then sign in with that security and sign into OneDrive.

    In other words, ensure that the device security policy matches the Microsoft 365 Business security policy before setting up OneDrive.

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  3. Anonymous
    2022-09-08T16:56:53+00:00

    I also have this problem on my school computer on which I need OneDrive, and I found that by removing the @(School District).org from my email seemed to cause a different error. It asked if it was a work/school account and I said yes, and then it took me to the same 0x8004de69 again. I thought I had found the solution. :(

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  4. Anonymous
    2022-07-25T19:01:03+00:00

    Make sure to close One drive then do the following steps: C:\Users%username%\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\AC\TokenBroker\Accounts [Delete all files] HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\ [Delete identity folder]C:\Users%username%\AppData\Local\Microsoft\OneDrive\settings  - [Delete all files]HKEY_CURRENT_USER\SOFTWARE\Microsoft\OneDrive\Accounts  - [Delete Business1 folder] AFTER COMPLETING THESE STEPS RESTART YOUR COMPUTER

    This should solve the issue and allow you to sign in now.

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  5. Anonymous
    2022-05-19T08:15:12+00:00

    Lock the sercan, log in and problem solved

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