OneDrive for Mac on Big Sur

Anonymous
2020-11-17T12:19:07+00:00

Hello everyone,

Since I've updated to Big Sur, OneDrive is eating a lot of resources. The vent of my Macbook is constantly running...

I've seen earlier discussions with other OS versions, however all tipps did not help (reset/reinstall/reset via terminal etc..).

Any ideas?

Cheers

Phil

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2020-11-25T07:00:43+00:00

Hi All,

We are really sorry for the performance on OneDrive for Mac after you upgrade to latest Mac OS Big Sur, here is a summary for the issue with the suggestion that works for some members. We get information that the related developer team of OneDrive is working on fix and improvements to make sure OneDrive work well on Big Sur, Please keep your OneDrive up to date.

Issue Description:

OneDrive is taking up a lot of resource on Mac when syncing after upgrade to Mac OS Big Sur.

Environment:

OneDrive For Mac

Suggestion:

To make sure there are no compatible issue between OneDrive and Mac OS Big Sur. Please make sure OneDrive is up to date. You may update OneDrive by methods below:

Download standalone package( Download OneDrive for Mac (standalone .pkg) - Version 20.169.0823.0008 (October 16, 2020)

Update OneDrive to 20.169.0823 from Apple Store

For more information: OneDrive release notes

Additionally, please also turn off Anti-virus softwares on your Mac, as some users report the issue could be related to them. To check if the issue caused by other programs on MAC, please preform Mac Safe Mode: Apple Support article: How to use safe mode on your Mac

Regards,

Clark

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Anonymous
2020-12-01T00:16:00+00:00

My problem was Avast. Any network filter such as anti-virus or LittleSnitch don't seem to be working well with Mac OS Big Sur yet. For me, Avast was blocking my gmail IMAP servers on Mail app and stopping my files from syncing on onedrive, dropbox etc..

For anti-virus un-install, dropping the application icon in the bin alone may not be enough to completely remove it. Follow the developer’s instructions for full un-install. For my instance, I just googled un-install Avast and followed the instructions and after I restarted the computer, onedrive and my emails started working flawlessly again.

Hope it helps!

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  1. Anonymous
    2020-11-25T07:30:17+00:00

    Dear Clark,

    I guess I was a little bit optimistic.

    Since my team is at work as well, the high usage of the capacity has started again.

    I don't know if this has anything to do with the other users logged in to One Drive with other computers...

    Regards,

    Phil

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  2. Anonymous
    2020-11-25T07:19:27+00:00

    Hi Philipp,

    We are so glad to hear you can use OneDrive normally now. If you need any assistance in the future, please feel free to post back here and we will try our best to help.

    Best Regards,

    Clark

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  3. Anonymous
    2020-11-25T07:12:51+00:00

    Dear Clark,

    Just saw it this morning. Deinstalled the old version, installed the new version via App Store.

    Everything seems fine for the moment. Will do some more testing during the day.

    Regards and thanks for your help!

    Philipp

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