OneDrive for Mac on Big Sur

Anonymous

Hello everyone,

Since I've updated to Big Sur, OneDrive is eating a lot of resources. The vent of my Macbook is constantly running...

I've seen earlier discussions with other OS versions, however all tipps did not help (reset/reinstall/reset via terminal etc..).

Any ideas?

Cheers

Phil

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hi All,

We are really sorry for the performance on OneDrive for Mac after you upgrade to latest Mac OS Big Sur, here is a summary for the issue with the suggestion that works for some members. We get information that the related developer team of OneDrive is working on fix and improvements to make sure OneDrive work well on Big Sur, Please keep your OneDrive up to date.

Issue Description:

OneDrive is taking up a lot of resource on Mac when syncing after upgrade to Mac OS Big Sur.

Environment:

OneDrive For Mac

Suggestion:

To make sure there are no compatible issue between OneDrive and Mac OS Big Sur. Please make sure OneDrive is up to date. You may update OneDrive by methods below:

Download standalone package( Download OneDrive for Mac (standalone .pkg) - Version 20.169.0823.0008 (October 16, 2020)

Update OneDrive to 20.169.0823 from Apple Store

For more information: OneDrive release notes

Additionally, please also turn off Anti-virus softwares on your Mac, as some users report the issue could be related to them. To check if the issue caused by other programs on MAC, please preform Mac Safe Mode: Apple Support article: How to use safe mode on your Mac

Regards,

Clark

0 comments

Answer accepted by question author

Anonymous

My problem was Avast. Any network filter such as anti-virus or LittleSnitch don't seem to be working well with Mac OS Big Sur yet. For me, Avast was blocking my gmail IMAP servers on Mail app and stopping my files from syncing on onedrive, dropbox etc..

For anti-virus un-install, dropping the application icon in the bin alone may not be enough to completely remove it. Follow the developer’s instructions for full un-install. For my instance, I just googled un-install Avast and followed the instructions and after I restarted the computer, onedrive and my emails started working flawlessly again.

Hope it helps!

0 comments

49 additional answers

Anonymous

2021-02-21T01:14:04+00:00

Is this just an issue with Big Sur or also with the M1 Chip? I got both at the same time when I purchased my new MacBook air with the m1 chip two months ago. It has been a nightmare.
Was this answer helpful?

0 comments No comments
Anonymous

2021-02-18T10:26:36+00:00

Hi Phil,

I discovered by accident that resetting the Spotlight indexing had a mitigating effect.

Perhaps you could try this: Go to system preferences, then click Spotlight, click the privacy tab, add the disk(s) of your Mac to the list of places that should not be indexed and after that remove it/them from that list.

Spotlight will start reindexing the disk, which could take some time.

Please note, until the reindexing has finished, you cannot access programs or files by CMD+Space bar.

Kind regards

Roman
Was this answer helpful?

0 comments No comments
Anonymous

2021-02-17T10:52:35+00:00

What kind of anti-virus are you useing? - I'm using bitdefender myself. It's not resource intensive in the background. And you can only choose to scan new files - and not all in the background. Maybe that could help too. I stick with DropBox for Now, but that one also has sync issues with Big Sur. Maybe in the near future I'll reconsider Big Sur. For now, I'll stick with the previous OS system till both One Drive and DropBox sync issues are resolved.
Was this answer helpful?

0 comments No comments