Apple mail keeps asking for outlook email password

Anonymous
2020-11-10T18:49:36+00:00

Hi,

I’ve got two outlook email accounts on my iphone and  both are constantly requiring me to re-enter my password. Its only started happening over the last 3 days and becoming increasingly annoying. I know other people that are having the same issues, so I’m not sure if its something to do with the latest IOS update. I would be grateful if anyone has any information on how to ressolve this. 

thank you

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  1. Anonymous
    2020-11-30T14:22:31+00:00

    I reported this issue with my ipad a few weeks ago. I tried all the usual solutions suggested, but the problem remained. It appears to have gone away for now, but clearly not because of anything I have done!

    I have never had the problem occur on my iphone, so I thought it may be something to do with the new iPadOS, since I never had the problem untiI I updated to the new iPadOS operating system. However, from the many comments posted by other users, it seems to happen on iPhones, on iPads using IOS, and with iPads using iPadOS.

    There must surely be a rational explanation for this (trust certificates or whatever!) and I cannot understand why Micosoft & Apple can’t get their collective heads together & sort this issue!

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  2. Anonymous
    2020-12-01T14:54:38+00:00

    Getting pretty tired with the constant password requests and microsoft’s lack of interest in fixing this. I’m thinking about just leaving hotmail completely and going to another email provider.

    Are there any recommendations that isn’t Google’s Gmail? How easy is it to migrate? Can we put a forward on hotmail to the new provider and just ditch Microsoft all together and still get emails?

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  3. Anonymous
    2020-12-01T18:21:26+00:00

    Yeah im fed up too. It did stop for a week pr so but now its come back again 

    i have a gmail account logged in to imail and that doesnt ask for your password so hopefully it wont :-)

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  4. Anonymous
    2020-12-01T19:00:59+00:00

    I had this problem, but after I deleted the Outlook account and reinstalled it under Exchange on both the iPhone and iPad, everything has been working fine for about 2 weeks now. So fingers crossed this is the solution.

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  5. Anonymous
    2020-12-01T20:46:49+00:00

    I had this problem, but after I deleted the Outlook account and reinstalled it under Exchange on both the iPhone and iPad, everything has been working fine for about 2 weeks now. So fingers crossed this is the solution. 

    Dont hold your breath. As Others have found it’ll be back. 

    Without doubt a microsoft problem. When you respond to the pop up it takes you straight to the MS Live/Outlook login screen where you have to enter the password even though its still stored on your device. so clearly the microsoft account isnt accepting the credentials the apple device is offering. 

    Microsoft doesnt give a damn for anyony who wont fall for their ‘everything as a service’ business model, aka pay, pay and pay again for the same old sh1te. Once a fan, i have come to despise them for their greed and arrogance. Break them up I say.

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