Apple mail keeps asking for outlook email password

Anonymous
2020-11-10T18:49:36+00:00

Hi,

I’ve got two outlook email accounts on my iphone and  both are constantly requiring me to re-enter my password. Its only started happening over the last 3 days and becoming increasingly annoying. I know other people that are having the same issues, so I’m not sure if its something to do with the latest IOS update. I would be grateful if anyone has any information on how to ressolve this. 

thank you

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

154 answers

Sort by: Oldest
  1. Anonymous
    2020-11-19T13:40:17+00:00

    No. For me the Outlook mail app on iPhone works perfectly and never keeps prompting me to input a password.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-11-19T15:20:30+00:00

    I removed all my outlook acocunt from apple mail. Installed the outlook app instead. I don’t like it, but atleast then I don’t have that annoying prompt daily

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-11-19T15:22:04+00:00

    Use the Outlook app, never asked for my password after I logged in

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-11-19T15:30:51+00:00

    Installing and using the Outlook app instead is not a solution. This is obviously a bug with either IOS 14 or a recent update on the Outlook side.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-11-19T20:28:41+00:00

    Think that was probably just a coincidence. I've tried turning my wifi on and off on my phone and it has no effect on whether it asks for password or not.

    I think the likely issue is related to the reported microsoft authentication change / bug but what is causing it I'm not sure. Ive had it on a laptop, ipone and ipad at various times. All with hotmail accounts never with other accounts.

    Was this answer helpful?

    0 comments No comments