This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
I’ve got two outlook email accounts on my iphone and both are constantly requiring me to re-enter my password. Its only started happening over the last 3 days and becoming increasingly annoying. I know other people that are having the same issues, so I’m not sure if its something to do with the latest IOS update. I would be grateful if anyone has any information on how to ressolve this.
thank you
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mine hasn't asked for the login info in a week, so I guess something has been fixed. I did not do anything. But yay!
Got the same issue and i think it started when Daylight Saving Time ended. iPhone’s are known to have bugs around these time switches. I also get my notifications from my Outlook calendar items one hour too early, but ONLY on my Apple Watch. ¯\_(ツ)_/¯
Both myself and a family member have the same issue. We are both running IOS 14, using the native Apple Mail app, and have two Outlook accounts set up. Seems to be a common theme that people with at least two Outlook accounts are getting issues.
Being asked to re-enter passwords almost every day, and both accounts ask around the same time.
I have the same issue on both my iPhone and my iPad, with 3 outlook account.
I tried to delete my accounts and add my accounts but it doesn't resolve anything .
It's very frustrating.
No answer from microsoft. If any one have a solution it would be grateful.
Right it just happened to me again however I noticed something - I am in my home and my iPhone is normally connected to my home wifi. I was in the iPhone mail app looking at a list of emails in my Outlook inbox. I swiped an email and deleted. At this point the message prompting me to input my Outlook password appeared but at the same time I noticed the wifi connection had dropped and my device had reverted to my mobile's 4G connection.
Maybe therefore the issue can occur if a) you are in your iOS mail app and the same time as b) your wifi connection drops and your device reverts to 4G.
I am not an expert in network technology so it's just a theory. Will bear this in mind the next time the problem occurs.