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Hi,
I’ve got two outlook email accounts on my iphone and both are constantly requiring me to re-enter my password. Its only started happening over the last 3 days and becoming increasingly annoying. I know other people that are having the same issues, so I’m not sure if its something to do with the latest IOS update. I would be grateful if anyone has any information on how to ressolve this.
thank you
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes im getting the same.
i was getting prompted for tge password 3 or 4 times a day over Bout half a dozen accounts.
A few dats ago it stopped buy i had one request fir a password yesterday and ine today. So a lot better but still occasionally happening.
Hi,
Although the situation has improved, iOS is still asking for my password to use with Apple mail occasionally, for example this morning. Is anyone else still experiencing a problem?
I also wanted to ask about any feedback on using Edge to log in to the web interface. I’m unsure how that would work as I thought that device identiers were masked from one appto another on iOS.
My MS account is not set for two-factor authentication. I deleted my Outlook account in the Apple mail account and when I readded I noticed that sync permissions had changed, there were 4 instead of 5, with notes now not included. I also changed Outlook from downloading a month, which is the default to all emails and this caused a sync error if I opened too many folders at the same time. Then I added the Edge app and added my device. It still took time to download my many emails but all is ok now.
I will try this. It hasn’t asked in a couple of days. 🤞 Thank you!
Add the Microsoft Edge app from the Apple store and then open it and log into your Microsoft account, this will automatically link your iPhone as a device. After trying everything for a few days this solved my Outlook account constantly asking me to re-enter the password and then giving an account error when downloading the emails from the server.