Can’t login to Facebook because Authenticator app didn’t backup and save credentials

Anonymous
2020-12-10T21:22:31+00:00

I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?

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  1. Anonymous
    2022-03-10T12:43:49+00:00

    Hi

    Yes, Just need a link from Facebook to unlock your a/c. Problem even unloaded more than 10 times your ID/Passport, Facebook just doing nothing, not helping you.. I gave up, and will not touch any products of Facebook. Facebook has no customer service, simply put.

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  2. Anonymous
    2022-03-21T04:32:06+00:00

    I have followed the steps inside and out, they are NOT working.

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  3. Anonymous
    2022-04-28T16:08:14+00:00

    Hello Nancy,

    I cannot get the Authenticator to generate a code so I haven't been able to access my FAcebook account for the past few months. Who did you contact with your passport info, etc?

    Thanks!

    Max

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  4. Anonymous
    2022-04-29T20:02:38+00:00

    go to log in page..

    click "need another way to authentiction"

    then

    click

    "oterh option"

    "get more help"

    by this time, should see "upload your ID"

    As said, I have beem uploading my ID to facebook for reseeting my log in issue..Guess what?? Facebook just ignores you... I had to gvie up. Anyway, this is the way facebook put on their web site for log in issue.. Good Luck

    Brgds

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