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I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?
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You may download all pictures from your frieds facebook and then click yourself own facbook.. then startgng download
Good Luck.
Hi I have used microsoft authentication on my fb for more secure access due to some technical glitches i have removed and reinstall microsoft authentication app again but now I am not able to access my fb it requires the code which microsoft app will provide ,now I am unable to link them by app or restore or remove that authentication so I am not able to login to my FB account . Please provide solution for this to recover my account.
I never had luck with the authenticator app. When it keeps saying unable to find authenticator app or somewhere I chose to submit my ID to prove it was me. Couple days later I was back in finally.
You may try to ask Facebook for help when log in your a/c , then click need another way to authenticate. then, you will be asked to upload ID.
The problem is, Facebook has no very limited service for non business account like us.. Facebook never came back and help me for log in issue since this June with my more than 10 times uploads with no return at all.
Hate to say, get away from Facebook, as you will not get any help when needed. Just down load all the pictures from friends a/c and go or open another free a/c.
I am having the same problem, I can not get the second code. I have tried several things from utube. Nothing works. I do not remember checking to get the Two-Factor Authentication. When accessing my account it just popped up you need an authentication code. So if anyone has an answer, please share