Can’t login to Facebook because Authenticator app didn’t backup and save credentials

Anonymous
2020-12-10T21:22:31+00:00

I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?

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  1. Anonymous
    2021-06-28T09:15:19+00:00

    Who  did  you contact  and  how? I'm  having  the  same  issue.

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  2. Anonymous
    2021-07-23T03:19:26+00:00

    Angie, did you ever get back into your Acct? I’m having the exact same issue as Nancy and yourself.

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  3. Anonymous
    2021-07-23T11:45:33+00:00

    Nope, still trying. Created a new account in the interim unfortunately

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  4. Anonymous
    2021-07-23T19:00:15+00:00

    Facebook is hopless and no customer service about this cannot get code issue.. Facebook being contacted for thousands times, but NO ANSWER.

    I have to drop Facebook for good.

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  5. Anonymous
    2021-07-26T11:40:58+00:00

    Cannot say I blame you one bit. I am mad I lost all my pics and memories

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